Welcome to NewParent AI, your AI-powered parenting assistant designed to help new parents navigate the challenges of parenthood with confidence. At NewParent AI, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.
We collect the following types of data to provide you with a better experience while using NewParent AI:
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Account Information
- What We Collect: This includes your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
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Usage Details
- What We Collect: Information about how you use NewParent AI, including your interactions, features accessed, and usage frequency.
- Purpose: To analyze user engagement and improve our services.
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Device Information
- What We Collect: Data regarding the devices you use to access NewParent AI, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
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Cookies
- What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
- Purpose: To enhance the functionality of our services and personalize your experience.
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Payment and Billing Information
- What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
- Purpose: To facilitate billing and payment processing for our services.
- What We Collect: Your chat conversations, prompts, and interactions with our AI assistant
- Storage: Chat records are stored securely on our servers
- Retention Period: We retain chat records indefinitely unless you request deletion
- Deletion: You can request deletion of your chat records at any time by contacting us at support@newparent.ai
- Service Providers: We use third-party AI service providers to process your chat requests and generate responses
- Data Transmission: Your chat messages and prompts are transmitted to these third-party services to provide AI-powered responses
- Data Retention: Third-party service providers may retain your data according to their own privacy policies and data retention schedules. We recommend reviewing their privacy policies for specific retention periods
- Data Privacy: We do not share your personal information (name, email) with third-party AI services. Only your chat content is transmitted for processing
- Third-Party Policies: We recommend reviewing the privacy policies of our third-party AI service providers for details on their data handling practices
- We do not share your chat records or prompts with third parties except as necessary to provide the service
- Your conversations are private and confidential
- We do not use your chat data for training purposes without your explicit consent
We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
- To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.
Our AI models are designed to refuse generating infringing, illegal, or NSFW-related content. We use advanced AI models that automatically filter and reject inappropriate requests. Users are prohibited from attempting to generate such content.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Location: Shenzhen, China
Email: support@newparent.ai
Website: https://newparent.ai
By using NewParent AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!