NewParent AI provides digital subscription services that are delivered immediately upon payment. Due to the immediate nature of digital service delivery:
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Refund Eligibility: Refunds may be requested within 7 days of the initial purchase date
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Refund Conditions: Refunds will be considered for:
- Technical issues that prevent you from accessing the service
- Duplicate charges or billing errors
- Service not meeting the description provided
- As required by applicable consumer protection laws
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Non-Refundable: Refunds will not be provided for:
- Services that have been actively used beyond the refund period
- Change of mind after the refund period
- Failure to use the service due to user's own circumstances
- Contact us at support@newparent.ai within 7 days of purchase
- Provide your order number or transaction ID
- Explain the reason for your refund request
- We will review your request within 5-7 business days
- If approved, refunds will be processed within 5-10 business days
Location: Shenzhen, China
Email: support@newparent.ai
Website: https://newparent.ai
By using NewParent AI, you acknowledge that you have read and understood this Refund Policy. Thank you for choosing NewParent AI!